At Good Grains, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
Name
Phone number
Email address
Shipping and billing address
Payment details (processed securely by third-party payment providers)
Order & Usage Information
Products purchased
Order history
IP address, browser type, and device information
Pages visited and interactions on our website
How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate order updates and customer support
Improve our products, services, and website experience
Send promotional offers or updates (only if you opt in)
Prevent fraud and ensure secure transactions
Sharing Your Information
We do not sell or rent your personal information.
We may share limited information with trusted third parties such as:
Payment gateways
Delivery and logistics partners
Website analytics and service providers
These partners are required to keep your information secure and confidential.
Data Security
We take reasonable precautions to protect your data using:
Secure servers
Encrypted payment processing
Restricted access to personal information
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies to:
Improve browsing experience
Remember preferences
Analyze traffic and usage patterns
You can choose to disable cookies through your browser settings.
Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
To exercise these rights, contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Policy Updates
Good Grains may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
support@goodgrains.com
[0300 1408955]